Our New Zealand based, customer care team is available to provide technical and service support 7am – 9pm, every day of the year.
Phone (within NZ) 0800 960 000
Phone (outside NZ) +64 9 965 2396
Fax 0800 961 000
Online email us
Mail PO Box 2533, Shortland Street, Auckland 1140
Delivery Level 2, 162 Grafton Road, Grafton, Auckland
Sales – join the Activata retail network
Please contact us using this form
For details on selling top-ups and phone cards through your terminal
Please refer to the user guide for your terminal found in the support and tools section
Voiding Activata transactions
Please refer to our FAQ section for more information.
We provide high quality service and excellence in activation, payments and promotion.
We are Kiwi owned and operated and Our New Zealand based teams are always ready to help.
Auckland Wellington Christchurch Email us