Our New Zealand based, customer care team is available to provide technical and service support 8am – 8pm, every day of the year.

Phone (within NZ) 0800 960 000

Phone (outside NZ) +64 9 965 2396

Fax 0800 961 000

Online email us

Mail PO Box 2533, Shortland Street, Auckland 1140

Delivery Level 2, 162 Grafton Road, Grafton, Auckland

linkedin.com/company/activata-prepay

Sales – join the Activata retail network

Please contact us using the form on the right hand side.

For details on selling top ups and phone cards through your terminal

Please refer to the user guide for your terminal found in the FAQ section

Voiding Activata transactions

Please refer to our FAQ section for more information.