Check that the card the customer has handed you is the same one you sold them. Cards are usually activated within 2 minutes of the sale but occasionally network issues can mean a delay. If the card still doesn’t show value after 10 minutes, either contact Activata Customer Care on 0800 960 000 or refund the customer.
We provide high quality service and excellence in activation, payments and promotion.
We are Kiwi owned and operated and Our New Zealand based teams are always ready to help.
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