product voids | 0800 960 000

product voids | 0800 960 000


We sell the prepay products that drive people into your store.

A customer has returned a phone card saying there is no money on it

Check that the card the customer has handed you is the same one you sold them. Cards are usually activated within 2 minutes of the sale but occasionally network issues can mean a delay. If the card still doesn’t show value after 10 minutes, either contact Activata Customer Care on 0800 960 000 or refund the customer.

Who we are

We provide high quality service and excellence in activation, payments and promotion.


We are Kiwi owned and operated and Our New Zealand based teams are always ready to help.

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